"We have a lot of 'legacy' clients we are not sure how to look after."
MiFID II put rules around some of the principles that RDR was trying to achieve.
As such, most clients that are engaged in a service proposition are committed, loyal clients. What, however, are you doing with those ‘legacy’ clients that are not engaged on a service proposition at the moment?
Since 2002, The Timebank have built a team with diverse skills, experiences and knowledge to help clients with unique jobs.
The Timebank can be a flexible addition to your team. This is far more effective than employing someone to do the same job, particularly if it is a short-term project or job that doesn’t need a full-time employee.
Customer profile
A large, multi‑office, multi‑adviser firm with national coverage and an extensive client bank, including many legacy “transactional” clients who are not currently engaged in the ongoing servicing model.
Objective
- Assess the firm’s back book to understand client holdings and suitability.
- Identify clients who would benefit from re‑engagement in the firm’s service propositions.
- Produce clear, adviser‑friendly reports to support re‑engagement conversations.
- Disengage appropriately from clients for whom the service is not suitable.
Customer profile
A large, multi‑office, multi‑adviser firm with national coverage and an extensive client bank, including many legacy “transactional” clients who are not currently engaged in the ongoing servicing model.
Objective
- Assess the firm’s back book to understand client holdings and suitability.
- Identify clients who would benefit from re‑engagement in the firm’s service propositions.
- Produce clear, adviser‑friendly reports to support re‑engagement conversations.
- Disengage appropriately from clients for whom the service is not suitable.
This sounds like me. I would like to know a bit more about The Timebank before going ahead
We would our service to our clients, so we will give you a call and listen to your needs to make sure we can help you. In the meantime, we will start off by giving you complimentary access to The Timebank Foundations Programme.
Being a guest client gives you the following benefits:
- FAQs about the service
- Due Diligence on us as a company
- Access to our PRODMatcher tool, which solves the PROD problem
- Access to our Due Diligence reports on providers and manufacturers
- News, hints, tips and opinions sent directly to your inbox
- Access to ongoing CPD video series
Which of these sound familiar?
Start working with us
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